Cash on Delivery
Scope of COD Service: Cash on Delivery (COD) is a payment method where customers pay for goods in cash at the time of delivery. This service is available only for customers in Saudi Arabia.
Order Processing: Orders placed with COD as the payment method will be confirmed via [WhatsApp, email or phone call, etc.] before dispatch. Failure to confirm may result in order cancellation.
Delivery and Payment: Delivery will be made to the address specified in the order. The customer must pay the full amount in cash to the courier at the time of delivery. Please ensure you have the exact amount as couriers may not carry change.
Inspection of Goods: Customers are encouraged to inspect the goods at the time of delivery. If the goods are found to be damaged or not as described, please inform the delivery person immediately.
Refusal of Delivery: If the customer is not available to receive the goods or refuses the delivery, they may be liable for additional shipping charges for redelivery attempts.
Returns and Exchanges: Returns or exchanges for products purchased via COD must be processed in accordance with our standard return policy.
Cancellation Policy: Orders can be cancelled prior to dispatch without penalty. To cancel, please contact us at phone or WhatsApp No. +1 213 814 2299 or email us: Info@homeyla.com